Time-based work experience over the last 10 years. For older history, contact me for details.

Design Maintenance Systems Inc.

Project and Support Engineer (2018-Present)

Provide on-site and remote support in using CMMS/EAM system for clients in industries such as pulp and paper, petro-chemical, and oil refineries. Implementations involve building up a database with assets needed for machine maintenance, including software install and configuration of interface drivers, mobile handheld app installation and setup, along with training power users. Design reports and create queries using SQL to provide analysis of inspection data and meet compliance standards in a plant.

Avery Weigh-Tronix

Software Support (March 2016-Jan 2018)

Assist customers with industrial weigh software created with Delphi - Install, upgrade, and create implementations that fulfill the business processes in forestry, mining, waste/aggregates - Analyse IT architecture including hardware/network devices to provide optimal solutions in using software. Working with programmers and end-users to identify defects and test new features.

Langara College

Teaching Assistant (Jan 2016-March 2016)

Attend weekly lab sessions with students for an introductory course using HTML/CSS/JS - Conduct grading within labs and remotely - Exam invigilator for midterms

Agreement Express

Technical Support (Jan 2016-March 2016)

Support customers remotely in a SaaS platform for onboarding and digital signage of documents - Create automation scripts to enhance the release cycle for large customers using Selenium/Junit, Maven, GIT

Concord Security

Dispatcher and Guard (November 2014-March 2016)

Concord Security Corporation is a B.C. owned and operated security firm that has been providing a full range of security services in Vancouver, Victoria, Nanaimo, Kamloops, Prince George, Calgary, Red Deer and across Western Canada since 1983. With over 200 clients and 1400 employees, Concord Security has been named one of the four largest security guard companies in B.C. by Business in Vancouver for 5 consecutive years. Dispatch -- operate multiline phone system to assist employees, tenants, clients and the public with various tasks, document patroller reports and respond to incidents, scheduling resources as per contractual requirements. Guard --provide security coverage at multiple high-profile locations in Burnaby

Ensemble Systems

Software QA Engineer (November 2011 – July 2014)

Provided QA services across multiple projects for consulting company, develop a proof-of-concept using Adobe publishing services; experience across multiple platforms and devices: Microsoft Windows, Mac OS, Android, iOS, Xbox 360. Involved in different areas of quality assurance engineering: test planning, analyze high-level features and requirements, creating test documentation such as test cases, coverage and platform support, test summary and reporting, automated testing using Selenium. Provide research and tech investigations on underdeveloped areas within the company such as performance/load test